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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenny Epling

March 25, 2026

5  out of  5
rating by Kenny Epling
"My agent was very knowledgeable and helpful and completed everything in a very timely manner,I will definitely be referring him to any and everyone I know!"
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Madison Bravo

March 24, 2026

5  out of  5
rating by Madison Bravo
"Jack helped me with my insurance coverages and ensured that I was getting the best discount possible. He’s very helpful and one of the best insurance people I’ve ever had the pleasure of speaking to."
We responded:
"Thank you, Madison, for sharing your experience. It's wonderful to hear that Jack was able to assist you effectively with your insurance coverages and secure the best discounts. Your kind words about his helpfulness and expertise mean a lot to us. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Cory Willard

March 19, 2026

5  out of  5
rating by Cory Willard
"Very precise and polite with every call."
We responded:
"Thank you, Cory, for your fantastic feedback! It's wonderful to know that you had a positive experience with our agency. We are committed to providing excellent service and are glad to see it reflected in your rating. Your support means a lot to us, and we look forward to continuing to meet your insurance needs."
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Ruth Williams

March 19, 2026

5  out of  5
rating by Ruth Williams
"The agent was super nice."
We responded:
"Thank you, Ruth, for sharing your experience. It's wonderful to hear that you found the service to be super nice. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Heather Perez

March 12, 2026

5  out of  5
rating by Heather Perez
"Tim was very professional and helpful. He helped me to get the best policy fit for me. Was very informative on other ways to save in the future as well. Thank you Tim!"
We responded:
"Thank you, Heather, for sharing your positive experience. It's wonderful to hear that our team was able to assist you in finding the best policy and provide valuable information on future savings. Your feedback is greatly appreciated, and we're glad to have been of service."
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UniQueen Goddess

March 10, 2026

5  out of  5
rating by UniQueen Goddess
"Like always, was lovely and prompt"
We responded:
"Thank you!"
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Makala Deem

March 6, 2026

5  out of  5
rating by Makala Deem
"I’ve always had a great experience here, but Jack and Allison truly stand out. They are both top tier when it comes to customer service. Every time I’ve spoken with them they’ve been friendly, knowledgeable, and genuinely helpful. They make the whole experience smooth and enjoyable. It’s clear they care about helping customers and doing a great job. Highly recommend working with them!"
We responded:
"Thank you so much for sharing your positive experience. It's wonderful to hear that Jack and Allison have made such a positive impact with their friendly and knowledgeable service. We're delighted to know that they have contributed to making your interactions smooth and enjoyable. Your recommendation means a lot to us, and we appreciate your kind words."
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Roby Mitchem

February 27, 2026

5  out of  5
rating by Roby Mitchem
"I have worked with Jack since I switched to State Farm and he always makes sure I am well taken care of and that I understand my coverages. Very knowledgeable and truly cares about his customers. I would recommend him to anyone needing any insurance help!"
We responded:
"Thank you, Roby, for sharing your experience with Jack. It's wonderful to hear that he has been able to provide you with the care and understanding you need regarding your coverages. Your recommendation means a lot, and we're grateful to have Jack as part of our team, ensuring our customers receive the best service possible."
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Christina Groves

February 23, 2026

5  out of  5
rating by Christina Groves
"Very friendly."
We responded:
"Thank you, Christina, for your kind words and the perfect rating. It's wonderful to hear that you found our team friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please let us know."
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Kendall Morgan

February 23, 2026

5  out of  5
rating by Kendall Morgan
"Jack is a great agent! He’s so helpful & really cares about his customers. He’s always looking out for discounts as well!!"
We responded:
"Thank you, Kendall, for sharing your positive experience with Jack. It's wonderful to hear how helpful and caring he has been, and that he consistently looks out for discounts for you. Your feedback is greatly appreciated and will be shared with Jack and the team."
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John Bennett

February 18, 2026

5  out of  5
rating by John Bennett
"Amazing help and informative!!!"
We responded:
"Thank you, John, for your wonderful feedback! It's great to hear that you found the assistance helpful and informative. Your satisfaction is important to us, and we're glad to have met your expectations. We look forward to continuing to provide you with excellent service."
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Jessi White

January 19, 2026

5  out of  5
rating by Jessi White
"Great customer service and pricing based on our needs and in a timely manner!!! Overall wonderful experience!!!"
We responded:
"Thank you, Jessi, for sharing your experience with us! It's fantastic to hear that our customer service and pricing met your needs effectively. We're delighted that you had a wonderful experience, and we look forward to continuing to serve you."
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Lindsay Faber

January 12, 2026

5  out of  5
rating by Lindsay Faber
"I recently worked with Tim Cyrus’s State Farm Insurance office in Beaver, West Virginia to secure a commercial business insurance policy, and the experience was excellent from start to finish. I primarily worked with Jack, who was incredibly knowledgeable, responsive, and helpful throughout the entire process. He went above and beyond to make sure I found the correct policy and coverage for my business needs. At every step—whether it was navigating options, addressing questions, or working through obstacles—Jack was patient, thorough, and solution-oriented. Commercial insurance can be complex, but Jack made the process clear and stress-free. His professionalism and dedication truly stood out, and it was clear he genuinely cared about getting things done right. I highly recommend Tim Cyrus’s State Farm office, and especially Jack, to anyone looking for reliable, attentive, and knowledgeable insurance support. This was a five-star experience all around."
We responded:
"Thank you for sharing your experience with our office. It's wonderful to hear that Jack was able to provide such knowledgeable and responsive service while helping you secure the right commercial business insurance policy. We strive to make the insurance process as clear and stress-free as possible, and it's great to know Jack's professionalism and dedication made a positive impact. Your recommendation means a lot to us, and we're grateful for your trust in our team."
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Shelby Grace

January 5, 2026

5  out of  5
rating by Shelby Grace
"Jack done an amazing job at explaining and helping me get an insurance quote!"
We responded:
"Thank you, Shelby, for sharing your experience! It's great to hear that Jack was able to assist you effectively with your insurance quote. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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Diane R

January 5, 2026

5  out of  5
rating by Diane R
"I shopped for new auto insurance and thought I really wouldn’t find a better deal. I was so wrong! Jack was super nice and patient because I kept asking him to make changes to my quote and I had a lot of questions. He answered all my questions and helped me make an informed decision. Jack also saved me over HALF of what I was paying! I’m very, very happy!"
We responded:
"Thank you for sharing your experience, Diane! It's wonderful to hear that Jack was able to assist you so effectively and help you find a better deal. We're delighted that he could answer all your questions and provide the support you needed. Saving over half on your auto insurance is fantastic, and we're glad you're very happy with the outcome. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Leigh Wyatt

December 17, 2025

5  out of  5
rating by Leigh Wyatt
"Jack was very helpful to me and my situation. He explained the insurance policies and what they consisted of in detail.Jack also got me super cheap rates for both vehicles. Very professional and polite, Jack was clearly spoking. He made sure I fully understood my policies before hanging up I was question free and had a cheaper insurance for both my vehicles. I look forward to working him in my future."
We responded:
"Thank you, Leigh, for sharing your experience with us. It's wonderful to hear that Jack was able to assist you effectively and provide detailed explanations of your insurance policies. We're pleased that he could secure competitive rates for your vehicles and ensure you felt confident and informed. Your satisfaction is important to us, and we look forward to continuing to support your insurance needs in the future."
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Donny smithers

December 16, 2025

5  out of  5
rating by Donny smithers
"Extremely helpful friendly,and trustworthy highly recommend for your insurance needs they got me the lowest price possible lower than I’ve seen in years"
We responded:
"Thank you, Donny, for sharing your experience with us. It's wonderful to hear that you found our team helpful, friendly, and trustworthy. We're glad we could assist you in finding the best price for your insurance needs. Your recommendation means a lot to us, and we look forward to continuing to serve you."
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Sara Jenkins-Morgan

December 10, 2025

5  out of  5
rating by Sara Jenkins-Morgan
"Allison has been our go for all our insurance needs. She is kind, professional, and knowledgeable!"
We responded:
"Thank you, Sara, for sharing your positive experience with Allison. It's wonderful to hear that she has been able to assist you with such professionalism and kindness. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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PeepingDragon

November 5, 2025

5  out of  5
rating by PeepingDragon
"This office has been my insurance agent for several years. I just called to change my coverage, tim and his staffare very knowledgeable and make sure to give you all the options."
We responded:
"Thank you for sharing your experience. It's great to hear that the team have been able to assist you with your coverage needs and provide you with all the options. Your trust and satisfaction mean a lot to us."
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Valerie Reesor

October 28, 2025

5  out of  5
rating by Valerie Reesor
"Called State Farm to get quotes for vehicle & home owners, spoke with Stephanie. She is/was extremely friendly & helpful gave me awesome rates, so I switched everything over to State Farm."
We responded:
"Thank you, Valerie, for sharing your experience. It's wonderful to hear that Stephanie was able to assist you with such friendliness and helpfulness. We're delighted that you found our rates appealing and decided to switch your vehicle and homeowners insurance to us. Your feedback is greatly appreciated, and we're here to support you with any of your insurance needs."
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Cristy Baker

October 7, 2025

5  out of  5
rating by Cristy Baker
"Very fast set up on new policy. Very knowledgeable and helpful! Thank you!"
We responded:
"Thank you, Cristy, for sharing your experience! It's wonderful to hear that the setup of your new policy was quick and that you found the service knowledgeable and helpful. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Kayla Collins

October 7, 2025

5  out of  5
rating by Kayla Collins
"Very helpful, amazing customer service! Highly recommended!"
We responded:
"Thank you, Kayla, for your wonderful feedback! It's fantastic to hear that you found our customer service helpful. Your recommendation means a lot to us, and we're glad to have been able to assist you with your insurance needs."
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Barbara Lewis

October 6, 2025

5  out of  5
rating by Barbara Lewis
"Jack was A Great Big Help With All Our Insurance Needs"
We responded:
"Thank you, Barbara, for sharing your positive experience with us. It's wonderful to hear that Jack was able to assist you effectively with your insurance needs. We appreciate your feedback and are glad to have been of service."
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Barbara Lewis

October 6, 2025

5  out of  5
rating by Barbara Lewis
"Jack was a great Big Help With all our Insurance Needs"
We responded:
"Thank you, Barbara, for sharing your positive experience. It's wonderful to hear that Jack was able to assist you effectively with your insurance needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Shannon Wright

September 29, 2025

5  out of  5
rating by Shannon Wright
"Jack is very helpful!! Over a $100 difference than what I was paying!! Can’t recommend them enough!!!"
We responded:
"Thank you so much for sharing your experience, Shannon! It's wonderful to hear that Jack was able to assist you and make such a positive difference in your insurance costs. Your recommendation means a lot to us, and we're delighted to have you as part of our community. If there's anything else we can do for you, please let us know."